Ambacar: 10 years of trust and growth with our customers
In the competitive Ecuadorian automotive market, Ambacar has positioned itself as one of the world's leading most trusted brands thanks to the support of its customers. In 2019, the company achieved the 4th place in national sales, an achievement that would not have been possible without the preference and loyalty of thousands of users who have chosen brands such as Haval and Great Wall.
Now, Ambacar wants to go one step further: to know your opinion directly to continue to strengthen every aspect of the customer experience. If you own a Haval or Great Wall vehicle, this is your chance to be part of the change.
Why is your opinion so important to Ambacar?
Listening to the customer, the first step for improvement
Ambacar is committed to continuous improvement. For this reason, it has opened a direct channel so that customers can evaluate your experience both in the purchasing process and in the after-sales service.
Customer feedback will enable Ambacar:
- Identify points for improvement in customer service.
- Strengthen service standards at concessionaires.
- Optimize maintenance and technical support processes.
- Align your services with the real expectations of your users.
Your voice has a direct impact on the evolution of the service you receive.
Who can participate in the Ambacar survey?
Vehicles participating in the evaluation
The invitation is addressed to all customers who have purchased any of the following models of the following brands Haval and Great Wall:
- Haval M4
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- Haval H2
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- Haval H6S
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- Haval All New H6
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- Haval H9
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- Great Wall H5T
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- Great Wall H3
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- Wingle 5
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- Wingle 7
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- Great Wall H6
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If you own one of these models, you can rate your experience on two key aspects: sales service and after-sales service.
How can you participate in the survey?
Quick instructions to complete your evaluation
Ambacar has enabled two easy-to-use digital forms:
- 🛒 Qualifies the service in the sale: Click here to evaluate your shopping experience
- 🔧 Rate the after-sales service: Click here to evaluate the technical service
You only need a few minutes to respond. Your participation is completely voluntary and will be used exclusively to improve standards of care.
Benefits of participating in the satisfaction survey
Advantages of sharing your opinion with Ambacar
Your collaboration will not only benefit other customers, but will also help Ambacar continue to offer a world-class experience. By participating, you will be able to:
- Directly influence future service improvements.
- Contribute to the strengthening of the countrywide network of care.
- Help build a community of satisfied users.
- Receive a service more aligned to your expectations and needs.
Ambacar deeply values the opinion of its users, and the implementation of improvements will be tangible thanks to your input.
Ambacar: 10 years growing with you
From trust to national leadership
For more than a decade, Ambacar has grown with thousands of Ecuadorian families. Its focus on customer service, coupled with a network of trained distributors, has allowed it to become a national benchmark. Reaching the 4th place in sales in 2019 is not only a commercial milestone, it is also a a sign of customers' trust in the brand.
With versatile models such as the Wingle 5, innovative SUVs such as the Haval H6, and the backing of a reliable after-sales service, Ambacar continues to work to offer quality vehicles, at fair prices, with excellent after-sales support.
Do you own a Haval or Great Wall? Then we want to hear from you.
👉 Click here to rate your sales experience
👉 Click here to rate your after-sales experience
Help us to keep growing and improving together. At Ambacar, your satisfaction is our goal.
