We listen to your voice to continue growing with you
At Ambacar, We are deeply grateful to all our customers for the trust they have placed in us over the years. This loyalty has been the engine that drives us to continue growing, and thanks to it, today we are positioned among the top brands in sales nationwide.
In order to continue providing a first class service, we would like to know your experience as a Great Wall or Haval owner. Your opinion is essential to keep improving every day in our sales and after-sales processes.
Great Wall Motors launches international satisfaction survey
Great Wall Motors, in collaboration with its global distributor networks, has launched a satisfaction survey aimed at overseas customers, specifically users of the brands Great Wall and Haval. This survey seeks to gather valuable feedback on the overall customer experience, from purchase to maintenance of the vehicle.
What issues does the survey address?
The survey evaluates key aspects such as:
- Quality of service at points of sale
- Experience during the purchase process
- Advice and support during pre-sale
- Clarity of the information provided to the client
- Spare parts availability and delivery time
- Efficiency of after-sales service
- Overall product satisfaction (Great Wall or Haval)
Participating will only take a few minutes and you will be contributing directly to the development of a more efficient and fairer network of care, adapted to your real needs.
Why is your opinion important?
Customer experience is one of the fundamental pillars of Ambacar's strategy. Each response to this survey will enable:
- Detect opportunities for improvement in customer service.
- Increasing the efficiency of maintenance and repair processes
- Strengthen the relationship between the brand and its users.
- Develop products and services more in line with what our customers are really looking for.
At Ambacar we believe that vehicles are only part of the experience. What makes the difference is support, transparency and after-sales service, We continue to strengthen these elements thanks to feedback from our users.
How can you participate in the survey?
If you own a vehicle Great Wall o Haval outside of China, you are invited to complete the survey through the links below. The process is 100% online, secure and confidential.
- Pre-sale satisfaction survey: [Link]
- After-sales service satisfaction survey: [Link]
Your participation will make a difference. Every comment, suggestion or constructive criticism will help us to provide you with a better service.
Advantages of participating in the survey
By sharing your opinion, you will be contributing to improving the quality of Great Wall and Haval service. Among the main benefits are:
- More personalized attention in future visits to dealerships
- Continuous improvement of the service network
- Faster and more efficient after-sales process
- Improved alignment between customer expectations and products offered
In addition, you will be an active part of the evolution process of two of the fastest growing automotive brands in the world..
Our commitment to excellence
Ambacar, as official representative of Great Wall and Haval in several Latin American countries, has constantly worked to raise service standards at all stages of the customer service process:
What do we offer our customers?
- More than 25 specialized service points
- Original spare parts with factory warranty
- Professional and transparent technical assistance
- Constant innovation in care processes
- Continuous training to our team
Your experience matters, and that's why Ambacar is committed to continuous improvement in each of its services.
Are you a Great Wall or Haval customer? Participate now in our satisfaction survey and be part of the positive transformation in automotive service. Click on the links and help us build a stronger and more focused experience for you.
